Contact Scrollix Support

Fill out the form below and we'll get back to you as soon as possible.

For bug reports, please include your operating system (Windows/macOS) and version, plus Scrollix version.

Common Issues

Instagram Connection Issues

OAuth failed

Try these steps:

  • Clear your browser cookies and cache
  • Make sure you're logged into Instagram in your browser
  • Try connecting again
Serial Number Issues

Serial invalid

The most reliable way to enter your serial is to copy and paste it exactly as it appears in your purchase email — serials are case-sensitive.

Already activated on 2 machines

Each serial can be activated on up to 2 machines. To transfer your license, use the contact form above and select "General Inquiry".